If you are having trouble configuring your relay links please try following the steps and suggestions below:

1. Check that the link is in a format compatible with the Media Control Panel. Typically the best formats to use for compatibility are H264 & AAC. You can check the input format using programs like VLC.

 Additionally the format can be checked in SSH using ffprobe in SSH using the following command. *Remember to change the IP and port to the IP and port of your relay link:

/usr/local/mediacp/ffmpeg/bin/ffprobe rtmp://123.123.123:19350/stream

 2. Use ffmpeg to attempt saving stream to disk and watching for warnings or errors

/usr/local/mediacp/ffmpeg/bin/ffmpeg -re -i rtmp://123.123.123.123:19350/stream ~/output.mp4

Supported relay link formats

RTMP (i.e., rtmp://hostname:port/static/channel)

RTMPS (i.e., rtmps://hostname:port/static/channel)

RTSP ( i.e., rtsp://hostname:port/static/channel)

HLS/HTTP (i.e., http://hostname:port/channel/playlist.m3u8)

HLS/HTTPS (i.e., https://hostname:port/channel/playlist.m3u8)