MediaCP Manual
    1. Getting Started
    2. Sales Questions
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    4. Transcoder System Benchmarks
    5. Start your own streaming platform
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    2. Product Licensing
    1. Introduction
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      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
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      1. Backup MediaCP
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      3. Transfer to another server
    6. Administration
      1. MediaCP System Commands
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      3. Custom Web Service Configurations
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      8. Custom Facebook App
      9. Branding Your Panel
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      11. Setup CSF Firewall
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      13. Reset Admin Password
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      1. Grant access to support team
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    1. Introduction
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      1. Creating a Media Service
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    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
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        1. General Rotation
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        3. Scheduling
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      5. Live DJ Connections
      6. Live Stream Recording
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      8. Country Blocking
      9. Fallback, Backup and Intro Files
      10. Stream Proxy
      11. AutoDJ Crossfade
      12. Public Page
      13. HTML5 Player
      14. Stream Authentication
      15. Widgets & Links
      16. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. Scheduling
      4. File Manager
      5. Streaming to Your Service
      6. Stream Targets
      7. GeoIP Country Locking
      8. Public Page
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      10. Reporting
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      1. Reseller Dashboard
      2. Customers
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    5. API
    1. Custom Domain Names
    2. Shoutcast 2 Admin Guide
    3. Wowza and Flussonic on same system
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    1. Getting started with Audio Streaming
    2. Icecast Live Broadcasting
    3. Shoutcast 2 Live Broadcasting
    4. Broadcasting with AutoDJ
    5. DJ Accounts
    6. GeoIP Country Locking
    7. HTML5 Audio Player
    8. Mount Points
    9. Managing Your Media
    10. Managing Media Using FTP
    11. Statistics
    12. Shoutcast 2 Premium
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. Relay & IP Camera
    6. Stream Recording
    7. GeoIP Country Locking
    8. VAST Advertising
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Stream Watermark​
    17. Statistics
    18. DVR Rewind
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Branding your platform
      4. Team & Staff Members
      5. Plans & Customers
      6. WHMCS Billing Provisioning Module
      7. Activating VOD on Customer Plan
      8. API
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Media Content
      8. Live Events
      9. Fallback Video
      10. 30 Minute Rewind
      11. TV Channels - 24x7 UGC
        1. TV Event Scheduling
        2. Channel Guide Widgets
      12. Relay Channels
      13. Video on Demand
      14. VOD Playlists
      15. Publishing
      16. Viewing Analytics
      17. Bandwidth Utilisation
      18. Publish Zoom Meetings
      19. Advertising
      20. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Fallback, Backup and Intro Files

Last updated 8 months ago

MediaCP Audio Services have an intro folder by default that is useful for a variety of features. Files uploaded into this folder can be selected as Intro or Backup files and can also be selected as fallback mountpoints. This page will go through these features and how to use them.

Uploading

Intro, backup and fallback files can be uploaded into the Media Manager /intro folder. These files should be the same samplerate/bitrate as the stream. Once uploaded, they can be selected from the service configuration interface or mountpoint configuration. More information on uploading media can be found on the Media Library page.

Intro File

On Icecast and Shoutcast services there is the option to setup an intro file.  You can access this selction by selecting Configure, then navigating to the service type tab ie “Icecast 2 KH” or “Shoutcast 2” etc.

From there you can select and Intro file. This will configure an intro file for your radio station.

IMPORTANT: Note that the intro file MUST be the same samplerate/channels as the live stream in order for this to work properly.

Backup File

Shoutcast services have the additional option of a Backup File. This again will need to be uploaded to the /intro folder. 

You can access the selection for this by selecting Configure, then navigating to the Shoutcast 2 tab.

The Backup File selection specifies a MP3 file that will be streamed to connections over and over again when the source stream disconnects.

Fallback Mountpoint

In the Mount Points section, you you will need to select Manage Mount Points on the intended mountpoint.

From there you can select Media Tracks from the /intro folder or other mountpoints as a fallback should the stream go offline on the mountpoint.

A fallback mountpoint is configured with a parent mountpoint. In the event of the parent mountpoint losing connection it will then move all clients currently connected to the now defunct mountpoint to it’s fallback mountpoint or in this case the fallback track.

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