WHMCS Not supported with your version of MediaCP

Not supported with your version of MediaCP. Please upgrade MediaCP to version 2.9.11, 2.10.7 or newer.

If you are seeing this error when using the Sync button within WHMCS it means either:

  1. Your MediaCP is not up to date; or

  2. If MediaCP is up to date it could also mean that the outbound port 2000 or 2020 is being blocked by your firewall on the WHMCS server. Make sure this port is opened and try again. For more information on port issues check out WHMCS Request Failed & Transport Error.

Notes:

  • Accounts are matched by domain and username (email) fields
  • All newly created accounts will be put on a WHMCS package called "default", after sync you must open the service and switch the Product/Service to a valid package.

For more information about WHMCS Integration please review the WHMCS Integration Guide.

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