AutoDJ playing the wrong track

When broadcasting through AutoDJ you expect a track from the scheduled playlist to play, but a track from another playlist has played or the same track has repeated instead.
This can occur due to the scheduled event's playlist being deleted, editing the active playlist, or improperly configured repeat protections.

Firstly, you should determine what should be playing and check what has been played.

You can check what has been played by checking AutoDJ's Playback History.

Determining what should have played

Check your schedule to see which event should have played, and which playlist is assigned to the event.

  1. Navigate to the affected service and select Schedule on the sidebar
  2. Find which event was scheduled
  3. Select the event and check its configuration

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If nothing is scheduled AutoDJ will play your general rotation.

You can determine which playlists are included in your general rotation, check which playlists have the general rotation checkbox ticked.


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Playlist Assigned to Event Deleted

If the playlist assigned to a scheduled event is deleted, there will be no playlist selected in the event. When this happens, the event becomes invalid and the general rotation will begin playing instead.

Assign the intended playlist to the event.
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Improperly Configured Repeat Protection

When setting up repeat protection it is important to check the number of artists, albums, and tracks within the playlist or event.
For example, if you have your artist protection set to 10 tracks but do not have enough artists in your playlist it will not work effectively.
For more information on broadcasting with AutoDJ please review our Audio Broadcasters Guide.

You may have set up effective repeat protections on your playlists, however once they are played through a scheduled event the event repeat protections will take precedence. 

You will need to configure the event repeat protections to effectively avoid repeated tracks.

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Updating an Actively Playing Playlist.

If you have updated playlist while it is actively playing you can run into unexpected behavior. When editing your playlist the playlist positions for the included tracks can change, this can have the effect of repeating songs. 

For example, if you have a track in the playlist position of 10, adding additional songs to the playlist could change the tracks position to 13 resulting in the track playing multiple times or at the incorrect time.

To check the playlist position of tracks you have played, check the AutoDJ Playback History

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