Hostname not resolving FAIL Check system hostname is resolvable

If you encounter this error in your system health check you are running into a hostname resolution issue. This is usually caused by localhost being missing in the /etc/hosts file or misaligned hostname and /etc/hosts details.

INFO Checking DNS.
INFO System hostname is pickles.
FAIL Check system hostname is resolvable
WARN FTP and other services may fail to operate correctly.

This will cause a variety of issues including FTP not starting issues. 

To resolve this you can check your /etc/hosts file and see if you can identify any issues, if you cannot then we recommend you contact your datacenter and ask them to resolve this issue.

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

Removing database table prefix to improve stability on older installations

The database table prefix has not been a default for some years now and can often cause issues...

Remove database table prefix

A database table prefix was originally used in the MediaCP software many years ago and has since...

Fast DNS resolution and connection to license server failed test

The System Health check has failed the following test: Fast DNS resolution and connection to...

Got error 28 from storage engine

You may see this error Got error 28 from storage engine when accessing the Media Control Panel....

OpenVZ virtualization

During the installation or upgrade of MediaCP you might receive the following notice: ERROR:...