FAIL Checking read permissions on content directory FAIL Checking write permissions on content directory

Permissions on the content directory and temp paths are vital for the operation of the control panel. If you see an error in your system healthcheck such as the one below, then the directories are most likely owned by an account other than root or otherwise encountering issues.

FAIL Checking read permissions on content directory
FAIL Checking write permissions on content directory

A common reason for this test to fail is if you have moved the Media Content Directory to a new location. Should these checks fail then you should ensure that all paths are owned by “mediacp” system user, by running the following command:

chown mediacp:mediacp -R /usr/local/mediacp/;

If these do not resolve the issue you can use ls -l to investigate your mediacp directories and contact our helpdesk for further assistance:

Open Support Ticket

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