Articles

 Configuring JWPlayer with Transcoder options

In order to access different bitrates for your player you will first need to configure JWPlayer...

 Do i need to reinstall Wowza Media Server?

Our installation software will install a fresh version of the very latest Wowza Media Server...

 Dropped frames OBS troubleshooting steps

OBS and other encoders will drop frames due to either network throughput/instability, or device...

 Facebook Stream Targets Disconnecting

If your Facebook stream targets are disconnecting after 30 seconds or 10 minutes or somewhere...

 Generate and download StreamLock Certificate

Login to https://store.wowza.com/portal/account Click on the StreamLock tab Fill out the...

 How to use multiple domains with audio and video services

It is possible to operate audio and video services across multiple domain names with SSL support....

 Invalid backend configuration. Readable volumes not available.

If you see the Invalid backend configuration. Readable volumes not available. error on Wowza...

 Offline Image resolution size

Video services have the option to set a custom offline image for the player using an image URL....

 Ondemand Bitrate Abuse Emails

PROBLEM MediaCP is sending out frequent abuse emails for Ondemand ServicesRESOLUTIONWowza...

 Referrer Validate troubleshooting

Referrer validate can be a very difficult feature to test because the panel temporarily allows an...

 Sam Broadcaster Statistics - How to configure

Overview The MediaCP Wowza Edition supports the Statistic relay of SAM Broadcaster. (Only...

 Stream Target is not working or stuck on Starting

If the status is stuck on Starting it likely means that Wowza is having difficulties connecting...

 Streamlock Incompatible With Port 443/80 Proxy

If you have enabled port 80/443 proxy, the 433 port will be used and not allow streamlock to...

 TV station services show 'network error' right after a video has successfully played

This network error is often related to the file format. If there is a change in the stream format...

 Test Transcoding Performance

Transcoding requires a great amount of processing power and even powerful CPUs will struggle to...

 The media could not be loaded, either because the server or network failed or because the format is not supported

This error means the stream could not be loaded, the most common reasons for this include:...

 Troubleshooting Facebook Stream Targets (NGINX-RTMP)

Troubleshooting steps for facebook stream target disconnect. Check abuse log to ensure no...

 Uninstall other versions of java from the system

Wowza provides it's own optimised java binaries, however it might use system java if installed...

 Upgrading Wowza Media Server

It is important to follow our steps to Upgrading Wowza Media Server to avoid problems. Please...

 What is the m3u8 link to a specific transcoding quality?

When transcoding is enabled on a video service, the different qualities are described in the...

 Wowza CURL HTTP Code not 200, returned 401

IssueStatistics Parser Error:: CURL HTTP Code not 200, returned 401 CauseThis issue occurs...

 Wowza Crashing, high memory/heap, high cpu or other instability

Problem I am getting random crashs with Wowza Streaming Engine Wowza is using a lot of memory...

 iPhone Video & Audio Streaming

ForĀ Audio/Video StreamingĀ to an iPhone, we find a Baseline 3.1 (not lower) profile is required....

 invalid response from WSE API: array ( 'message' => 'REST API is not licensed', 'code' => '402',

invalid response from WSE API: array ( 'message' => 'REST API is not licensed', 'code' =>...